# Resume Bart Dunweg, digital product designer in Rotterdam. Highlights, designed and delivered. ## Uber Payments Uber, 2024 – Now Across Uber's products, I worked on payment systems handling transactions and financial partner integrations at scale. This included consumer-facing flows for riders and drivers, as well as enterprise payments and internal commerce tooling supporting Uber's broader financial ecosystem. - Improved support for enterprise billing and complex financial operations within Uber - Increased the robustness and adaptability of payment flows across products and markets - Enabled smoother payment method and financial experiences for both operations teams and end users ## Heineken Draught Competition Heineken, 2023 – Now Across live events and everyday bar settings, consistent beer quality and draught execution are essential. A mobile platform supports Heineken's Star Quality Team in delivering on-site bartender training and live experiences. - Enabled a 2× increase in the number of bartender trainings delivered through a mobile competition platform - Supported live draught competitions at major international events, including Formula 1 and the Champions League - Increased engagement through a second-screen experience with live scoring and leaderboards - Provided Heineken teams with insight into participation and training outcomes via a dedicated dashboard ## Spie Start Spie, 2023 – 2024 Efficient time registration for on-site employees without regular computer access and with varying levels of digital proficiency is challenging. A mobile-first time tracking tool was designed to make the process faster, clearer and more accessible. - Improved time registration efficiency by ~17% - Operational impact with an ROI equivalent to 3.4 FTE (€135K annually) - Increased accuracy in time reporting, reducing errors by 8–9% - Validated through a Design Sprint and user testing, contributing to a user rating of 8.0/10 - Enabled reuse and scalability through a Mendix design system, now actively used across other internal Spie tools ## NHG Design System NHG, 2023 – 2024 NHG manages mortgage support processes through a digital platform used by staff and external partners. A design system was introduced to create a cohesive, scalable experience aligned with NHG's brand and Mendix platform requirements. - +19% efficiency, saving ~35 hours per user per year - 7–15% fewer errors through improved clarity and consistency - +7% increase in motivation to use - +13% increase in overall satisfaction ## GGD Contact Government, 2020 – 2022 To support COVID-19 source and contact investigations, a secure digital solution was developed for the GGD. A web portal and mobile application were designed to speed up investigations while meeting strict privacy and security requirements. - Rolled out across multiple GGD regions nationwide - Supported contact tracing for thousands of cases - Reduced the time between positive test results and contact outreach - Adopted as a core component of the national COVID-19 investigations ## Sitedish Multi-Platform Product Design Sitedish, 2019 – 2022 A unified management platform for delivery and takeaway restaurants, bringing online ordering, POS, delivery management and ordering together in one solution. A flexible white-label system was introduced alongside a platform-wide redesign. - Multi-platform redesign used daily by ~4,000 restaurants and 20,000+ end users - Unified five digital touchpoints into one cohesive design ecosystem - Reduced development time by ~30% through standardized and reusable design components - Enabled scalable customization through a flexible white-label system ## Bol Design Sprint Bol, 2019 As one of the largest e-commerce platforms in the Netherlands, Bol works with a wide network of third-party partners to fulfil orders. A one-week Design Sprint focused on partner needs and delivery reliability. - Tested and refined a clear solution direction with real Bol partners - Identified key levers to reduce late deliveries among top partners - Improved clarity and predictability of delivery promises ## Citymarketing Breda Website Breda, 2018 To attract more visitors who stay longer and spend more, a new city website was designed around five core themes: Food, Culture, Shopping, Sports and Family. A magazine-style experience helping visitors explore activities and events. - Improved findability across 200+ events, attractions and hotspots - Faster visitor orientation and decision-making through clear structure and filtering - Aligned with Breda's tourism objectives ## De Kweker E-commerce Website Sligro, 2017 – 2018 De Kweker, a major food wholesaler in Amsterdam and part of Sligro, redesigned its digital platform. The new experience supports both first-time visitors and returning power users through fast navigation, flexible ordering and a refined brand expression. - 100%+ increase in new customer sign-ups - Improved navigation and search for food professionals - Design later adopted for the Sligro website after acquisition ## Tempo-Team Job Seeking Website Tempo-Team, 2017 The Tempo-Team website was redesigned with a clearer and more intuitive job search experience. Improved search, filtering and vacancy pages help users quickly identify relevant roles, while a simplified application flow supports users throughout the process. - Increased CTR and completed applications via A/B testing - Supports ~20,000 job postings per year - Design system still actively in use since 2017 ## Auto.nl Louwman, 2015 – 2016 Making buying a car transparent, fun and easy, fully online. The auto.nl website was designed around quick orientation and confident decision-making, enabling fast discovery and clear comparison of cars. - Pioneered the first successful fully online car sales platform in the Netherlands - Sold 4,000 cars fully online within the first five years after launch - Customer rating of 9.3/10, based on 1,211 reviews ## Van Dale Online Van Dale, 2015 As the largest dictionary publisher in the Netherlands, Van Dale modernised its digital platform with a clearer, more scalable interface. Navigation and search were optimised to support efficient lookup across user groups. - Delivered a production-ready application in under 20 days - UX foundation still actively in use for over 10 years - Supports three core Van Dale product lines - Adopted as dictionary software by many licensed Dutch schools ## Co-founded Strakzat Strakzat, 2014 Graduated on Friday, founded on Monday.